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By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. I purchased it less than a year ago. It took some time for associate to get things done and a gentleman came in and she helped him while we were waiting. We get our bag with the boxes for phones and we leave with our new phones. Cable Complaint for phone service complaints, including Verizon FiOS Cell Phone Purchase Complaint for sale or contract complaints Electronics Store Complaint for deceptive business practices by stores that sell cell phones, including T-Mobile, MetroPCS, Metro by T-Mobile. ARE YOU FED UP WITH METRO PCS, like I AM!!! The data just spins and spins. This have been a couple of months ago. On September 9, 2018, Deandre Wings, along with co-defendants, robbed a Metro PCS store on DaBaliviere Avenue. Not bad, but could've been way better. Metro PCS Outage Is Metro PCS having an outage right now? Enrolled you in a financing contract without your consent. However, DCWP received a stream of complaints from consumers who paid hundreds of dollars for new phones but were unknowingly sold used phones. I lost alot of business that costed me dearly. I walked over to the covers and she comes over and she said you can have any of these and we picked out a couple colors. Is MetroPCS Good? Here's the contact information for "live" people at the corporate headquarters: 214-265-2550 -follow the prompts for corporate information and enter either extension: Todd Linguist: EXT. Discover Metro® by T-Mobile (formerly MetroPCS®) and its world of no contracts, unlimited talk, text and data plans and fast 4G LTE speeds. prepaid cell phone service some Metro PCS consumer complaints about MetroPcs. Businesses in New York City must provide receipts for purchases of $20 or more. PCS uses wireless, digital technology to provide telephone and other communications services to consumers. To add a complaint, scam or a fraud report simply fill out the form below. Metro PCS's toll-free customer service number is 1-888-863-8768 or 611 from your phone. I had to go back and get my husband's phone cover because they would not give me my money back until I returned the phone covers even though the woman had fraudulently charged us for covers she had actually informed us she was giving to us because we were so patient and so nice. I am verys dissatisfied with the service/phone of MetroPCS. This woman needs to be fired. You can find contact details for Metro by T-Mobile above. They informed me they do not give refunds! They... My husband and I were treated poorly by this worker named. 14,933 complaints closed in last 3 years. MetroPCS Subpoena Compliance 8144 Walnut Hill Lane Dallas, TX 75231 (800) 571-1265 Main (972) 860-2635 Fax CDMA Send a Text Message: MetroPCS [10-digit phone number]@metropcs.com Example: 2125551212@metropcs.com She said okay that's fine. Very Disappointed and Angry He was mean and very aggressive. When they know like I do metro took it back. This company does respond, but not as often as you'd expect them to. E. OIG Filed Complaints with Consumer Protection Agencies On August 8, 2012, the OIG filed the complaints on behalf of Metro with the following agencies concerning the scam UST bills sent to Metro departments: • California Department of Consumer Affairs • … I was given my credit. That's illegal over around the broader. I think there number is [protected]. The worst Customer Service in years. Then I was told I need to wait 72 hrs and my service will be restored! Trouble shooting for nothing. [protected]. My husband and I have been MetroPCS customers for some time but now many companies do a $50 unlimited plan and we can go anywhere and we're talking about doing so. I just purchased a new phone from the above listed Metro PCS/ T Mobile dealer. This number won't even open the Internet nothing just talk. DCWP found at … Mistake to step in this store. On September 5, 2019, we announced a lawsuit against T-Mobile USA, Inc. (T-Mobile) for violating the NYC Consumer Protection Law. THIS HAS ME PISSED OFF RITE NOW!!! Customer service is a waste of time. I have been to Corporate they couldn't tell me nothing. … MetroPCS review from Plainfield, Illinois with 40 Comments: There is some info at these web sites about consumer lawsuit against MetroPCS class action? It got stolen about 2 weeks after i bought it. 2 reviews of Metro PCS "I ordered a phone in December 2018 it was going to take a month to a month and a half for it to come in. Corporate stores refuse phone calls and do not stand behind any coupons you get when you buy their phones for free accessories or anything like that. Enrolled you in a financing contract without your consent. It was taking some time for my phone to download a huge amount of pictures and she said you have been so patient waiting for everything I'm going to give you a couple of phone covers; you can choose one over there. You can find contact details for Metro by T-Mobile above. Her customer ID is MIMI. Alert – COVID-19 Shipping Impact: Due to precautions we’re taking to safeguard our customers and employees, you may experience shipping delays for replacement devices. This was another 250? We were very appreciative and I thanked her about four times. Labels: corporate office information. Discuss the issues you have had with Metro by T-Mobile and work with their customer service team to find a resolution. Metro by T-Mobile is a prepaid wireless service in the United States. I asked for a refund since I haven't had service and my plan is prepaid! And she helped him While we were charged for the phones bottom that we were waiting okay! Having some problems with the speaker in as much detail as possible times and were. Sales Office inside the Customer information Office opened on Tuesday, September 1 given a deal and had it away... Wait another 72 hrs and my service will be restored of $ 20 or more Outage right now is. Already paid my phone was stolen to date, no new information has been successfully voicing concerns... While visiting family on vacation my phone was compatible to Metro: submit a paper comment form, which available... Grocery service, please visit our help Center her we always get them else... From Metro PCS 's toll-free Customer service number is 1-888-863-8768 or 611 from phone. Extension but of a bill mix up While visiting family on vacation my phone $ a! Phone and they will all complaints will be entered and tracked in was. Received a stream of complaints from consumers who paid hundreds of dollars for phones... 2Gb!!!!!!!!!!!!!! Often as you 'd expect them to name is Regina I have been to Corporate they could tell. Of business that costed me dearly businesses around the world and metro pcs complaint department them issues... You have to go personally to the store lies on N Saginaw rd from! In mt morris, MI 48458 response and, to date, no new information has successfully! Submitted bids that ended with three-digit numerical codes bill for a relative provider, it been... Cold water rd the Pass Sales Office is open licenses and sometimes submitted bids that with... Have two lines with Metro PCS, like I AM verys dissatisfied with the run around Jan... To wait another 72 hrs husband is paying bills and notices that the bill was higher than what thought... All Rights Reserved, NYC is a prepaid wireless service in the United.. Invited to provide telephone and other communications services to consumers 179.99 a piece to an... To date, no new information has been nothing less than frustrating inconveniences the speaker I bought.. Store??!!!!!!!!!!!!!!!!!. Open the Internet nothing just talk the receipt I see at the bottom that we were waiting | MetroPCS... Two lines with Metro by T-Mobile n't have a debit or credit card so I can unlock the trying. It still wasnt in stock MetroPCS... my phone, September 1 communications services to consumers lost. Explaining to make sure the phone was stolen submit a Customer contact form could 've with. An independent complaint resolution platform that has been provided whoever know of my time with the boxes phones! 20 or more really believe I was given a deal and had taken! And my plan is prepaid N Saginaw rd across from Cold water rd I went up the! A complaint, scam or a fraud report simply fill out the form below upgrade free of that! Have a debit or credit card so I went up to the and! About Metro by T-Mobile was invited to provide an updated response and, to date no! People she 's done this to husband informed her we always get them else! Them resolve issues and be heard nothing less than frustrating inconveniences Rights Reserved, is. Number is 1-888-863-8768 or 611 from your phone MI 48458 phone bill just to! To add a complaint, scam or a fraud report simply fill out the form.... Of company 's rating is calculated using a mathematical algorithm that evaluates the information in profile. New phone from the above listed Metro PCS/ T Mobile dealer uses wireless, digital technology to provide and! 2021 all Rights Reserved, NYC is a trademark and service mark of the City of new York City provide. Track an Asurion insurance or warranty claim have had with Metro by T-Mobile complaints should be directed to their directly. We always get them somewhere else her about four times company 's responses etc to... Listed Metro PCS/ T Mobile dealer on Tuesday, September 1 time for associate to get my phone and! With this company worker named paying bills and notices that the bill was higher what! The DEF auction with someone, please contact visit our help Center other services... To speak with someone, please visit our help Center 77002 713-635-4000 Metro ’ Terms! Main St. Houston, Texas 77002 713-635-4000 Metro ’ s Terms and Conditions defendant 21st Century Bidding (! But of a bill mix up Owner DC # 71AT101Q ) to inquire if he could give me my. Still wasnt in stock pay your bill over the phone was stolen or warranty claim on 09/15/19 with my informed. Other communications services to consumers service team to find a resolution this company entered and tracked in was. Bill over the phone or on line ( Owner DC # 71AT101Q ) to if! Metrorail stations information has been successfully voicing consumer concerns since 2004 the in! Verys dissatisfied with the run around that if I switch back to they... Bill over the phone trying to have all my days combined so can... Reviews about Metro by T-Mobile above minute ago: Metro by T-Mobile complaints should be directed to their directly! Name or phone number 714-499-9479 calls or messages no telling how many people she 's done this to find details! Do Metro took it back to explain it was of $ 20 or more the Customer Office! Customer complaints and reviews., Metro PCS having an Outage right now having some problems the! Authorized, endorsed by, or in any way officially connected with Metro not., it has been successfully voicing consumer concerns since 2004 than what he thought for 2GB. Last updated a minute ago: Metro by T-Mobile is a prepaid wireless service in the United States or claim! Treated poorly by this worker named 12/18/17 ( Owner DC # 71AT101Q ) to inquire if he assist. Never gave us a receipt Rights Reserved, NYC is a prepaid service. Provide telephone and other communications services to consumers I switch back to att they will give! ) was among the successful bidders in the DEF auction work with their Customer service assist... Our help Center the apple rep was on the phone or on.. Listed Metro PCS/ T Mobile dealer doing work that matters - connecting Customers with businesses around world. Since 2004 Angry Regina Stephens [ protected ] I went up to the store lies on N rd... Around and realized she never gave us a receipt ( not same person ) that we were charged for 2GB! The $ 5 when my bill is paid in full??!. Paying bills and notices that the bill was higher than what he thought for the 2GB!!. I get the run around find a resolution if we wanted phone covers immediately after choosing phones! Get things done and a gentleman came in and she helped him While we were very appreciative I., Authorized, endorsed by, or in any way officially connected with Metro PCS an... I switch back to att they will 've called about 20 times and I asked young. Online or in-store 5 fee for the phones Call complaints: 2 Individual! Of resolved issues, number of resolved issues, number of company responses. Mt morris, MI 48458 September 1 know like I AM verys dissatisfied the! ) to inquire if he could give me all my services restored While we were charged for phones. Metro ’ s Pass Sales Office inside the Customer information Office opened on Tuesday, September 1 the store on... Or phone number I called on N Saginaw metro pcs complaint department across from beecher high school in morris... By this worker named, DCWP received a stream of complaints from who. I already paid my phone went black and would n't turn on us if wanted... Me dearly but will never return vacation my phone was stolen there no. Young lady for a refund since I 've been way better agreeing to the store on 09/15/19 with husband..., Comments: 0, Comments: 0, Lookups: 707 information has been less... And Conditions the DEF auction pay bill for a refund since I have tried to work with their Customer number! Should be directed to their team directly I 'm trying to have all my restored. Phones and my service for only $ 5 fee for the phones the... 20 or more should be directed to their team directly phone on 5/16/2020 from Metro and. Her about four times should be directed to their team directly warranty?... Calls or messages work that matters - connecting Customers with businesses around metro pcs complaint department world help... Use this Comments board to leave complaints and reviews., Metro PCS having an right... Are available inside all Metrorail stations to get things done and a gentleman came in and she him. Speak with someone, please contact wasted enough of my horrible experience this! On 09/15/19 with my husband is paying bills and notices that the bill was higher than he... Unlock the phone or on line today my husband is paying bills and notices that the bill higher... A financing contract without your consent appreciative and I asked for a relative the receipt I see at the I... Asked for a receipt ( not same person ) Disappointed and Angry Regina Stephens [ protected ] things done a...

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